Shipping policy

Delivery

Registered orders are handled are soon as they are received and shipped within 2 working days on average.

All Products are shipped via DHL Express to the shipping address indicated by the Customer and delivered against signature by the recipient.

Please find below the shipping deadlines (provided for information purposes only by DHL Express), as well as the shipping costs for each geographic zone.

These shipping costs are exclusively payable by the Customer, and will be automatically included in the Order’s total payable price.

Every time an order is shipped out, an email will be sent to the Customer, presenting the detail of the Product(s) shipped, the related bill, as well as the parcel tracking information provided by DHL Express.

Go to DHL Express to follow your parcel’s progress using the tracking number.

The Seller does not ship Orders to PO boxes.

Any import costs or taxes imposed by the destination country’s customs authorities will be at the Customer’s expense, except for EU countries, USA and UK. In these countries, import duties are already included in the final price.

The Seller refuses to under-assess the value of the Products on shipping documents, in compliance with French law.